Writing by Jorgen on Tuesday, 4 of December , 2007 at 12:04 pm
Yesterday we had a workshop with Andre van der Waal. He is a leading CPM specialist in the Netherlands and writes a lot about high performing organizations. We had a discussion about the active or passive role for IT. I argued that although Business Intelligence projects need a business driven approach there is nothing wrong with a small push from the IT department to get thing started. A marketeer should be good at marketing, a call center manager at managing calls and so on. I find that often they do not have the capability, time or interest to find out what IT possibilities there are. Therefore IT should take a proactive approach by showing the possibilities. Prototyping for example would be a nice start. If have seen 9 out of 10 IT departments working on creating a role or function for the alignment of IT and business (“We IT people need to have more business knowledge”). If have never seen a business department creating such a role (“We business people need to know more about IT”). This also leads to the conclusion that there should be a person responsible for IT at the corporate level (CIO). This person should align People, Process and Technology, not by focusing on the T(echnology) but on the I(nformation). It is time to put the I back in IT. An information centric approach on the C level allows for better alignment between business and IT resulting in a more possibilities and one should hope, better performance. Especially when the business scores low on their IT maturity the IT department can take an active approach, by showing the possibilities by use of prototyping or agile development. Also IT should create an open, easy accessible system environment for stimulating innovation with a minimum of restrictions. Statements like “SAP only” are a sure way to kill any IT innovation from the business
Category: BI Thoughts, Business Intelligence consulting, Business Intelligence datawarehousing, Business Intelligence solution, Business Intelligence strategy, Business Intelligence system
1 Comment
You must be logged in to post a comment.
